Privacy statement
Last updated: 29 September 2026
Who we are
Novalea Nederland B.V. (Korendijk 31, 3079 PW Rotterdam, Chamber of Commerce 77209699) is responsible for the processing of personal data described in this statement. For any privacy question you can contact us at info@novalea.nl or +31 6 25 50 36 57.
This website
This website does not use cookies, analytics or tracking tools, and it does not contain forms. We do not keep visitor logs. Fonts and images are served from our own server, so no data is sent to third parties when you visit this site.
Which data we process
When you contact us or use our services, we process the data you provide to us, such as:
- name, company name and contact details (email address, phone number, address);
- for travel arrangements: details needed for bookings, such as travel dates, names of travellers and, where required by airlines or hotels, date of birth and passport details;
- for trade: business contact details and information about orders, suppliers and deliveries;
- invoicing and payment details.
Why we process data
- to answer your questions and prepare quotes;
- to carry out bookings, orders and other agreements with you (performance of a contract);
- to meet legal obligations, such as tax and bookkeeping requirements (legal obligation).
We do not use your data for marketing profiles and we never sell it.
Who we share data with
We only share data when this is necessary to deliver our services, for example with airlines, hotels, transfer companies, travel booking systems, trade partners and transport companies. Our email and website are hosted by Hetzner Online GmbH in Germany, and we work with an accountant. Some of these parties may be located outside the European Economic Area; in that case we only share what is needed for the booking or order.
How long we keep data
We keep personal data no longer than necessary for the purposes above. Financial records are kept for 7 years, as required by Dutch tax law.
Your rights
You have the right to access, correct or delete your personal data, to restrict or object to its processing, and to receive your data in a portable format. Send your request to info@novalea.nl; we will respond within one month.
If you are not satisfied with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Security
We take appropriate measures to protect your data against loss and unauthorised access, such as secure (HTTPS) connections and limited access to our systems.